Tyant'e Allen
Alliance ,OH
Summary
Skilled in patient education and data entry efficiency, I significantly enhanced client satisfaction and operational smoothness at Knop Chiropractic and Rehabilitation. My adeptness in fostering patient trust and streamlining appointment scheduling, coupled with a detail-oriented approach, propelled practice growth and improved payment collection processes.
Overview
13
13
years of professional experience
Work History
Chiropractic Assistant
Knop Chiropractic and Rehabilitation
Hartville, OH
05.2021 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Software and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
Dietary Aide
Copeland Oaks
Sebring, OH
06.2012 - 05.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Education
High School Diploma - N/A
Alliance High School
Alliance, OH2012
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- Scheduling appointments management
- Data entry efficiency
- Patient flow management
- Payment collection
- Professionalism and ethics
- Detail-oriented approach
- Effective written and verbal communication
- Insurance verification expertise
- X-ray development
- Patient education
- Insurance billing
- Time management mastery
- Organizational skills development
- Charting
- Leadership
- Customer service
- Communication
- Team work
- Management
Timeline
Chiropractic Assistant
Knop Chiropractic and Rehabilitation
05.2021 - Current
Dietary Aide
Copeland Oaks
06.2012 - 05.2021
High School Diploma - N/A
Alliance High School