Ariana Baeza
Bridgeview,IL
Summary
Dynamic sales associate with a proven track record at Aeropostale, excelling in customer service and teamwork. Leveraged exceptional people skills to enhance customer experiences and foster loyalty, while efficiently managing transactions. Recognized for achieving sales targets and maintaining an inviting store atmosphere, demonstrating strong problem-solving abilities and a flexible schedule.
Overview
2
2
years of professional experience
Work History
Sales Associates
Aeropostale
10.2023 - 05.2025
- Provided information on feeding, habitat needs, and care for various reptile species to enhance customer knowledge.
- Participated in training sessions to understand reptile behavior and health indicators for better customer service.
- Engaged with customers to build rapport and foster a welcoming atmosphere in the store.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained organized merchandise displays to optimize visual appeal and promote sales.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Oak Lawn Community Highschool
Oak Lawn, IL05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Store opening and closing
Timeline
Sales Associates
Aeropostale
10.2023 - 05.2025
High School Diploma -
Oak Lawn Community Highschool