Ariana Barragan
San Leandro,CA
Summary
Reliable and motivated professional with experience in customer service, administrative support, and childcare. Bilingual in English and Spanish, with strong communication skills and the ability to work well with people from different backgrounds. Quick to learn, adaptable, and comfortable taking on new responsibilities.
Overview
1
1
Certification
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Cashier
DICK'S Sporting Goods
Dublin, CA
08.2024 - Current
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Supported team during high-traffic periods to ensure smooth customer service experience
- Recommended alternative products when requested items were unavailable to meet customer needs
- Delivered personalized product recommendations to improve customer satisfaction
- Processed and organized shoe returns to maintain store presentation and inventory accuracy
Intern
Saint Mary's College of California
Moraga, CA
08.2022 - 05.2023
- Organized student documents and prepared requested transcripts and paperwork for mailing.
- Communicated with students through email, telephone, and in-person interactions to answer questions and provide assistance.
- Communicated with students via email, telephone, and in-person to address inquiries and provide timely assistance.
- Directed questions and concerns to the appropriate staff members or departments.
- Maintained organized filing system and ensured accurate handling of student paperwork to support office operations.
- Developed strong communication, organization, teamwork, and time-management skills.
Retail Sales Associate
Shoe Palace
Pleasanton, CA
07.2022 - 08.2022
- Greeted customers and offered personalized assistance with footwear selection, sizing, and product inquiries.
- Maintained professional and positive communication while assisting customers.
- Guided customers in exploring alternative options when requested products or sizes were unavailable to enhance their shopping experience.
- Ensured professional and positive communication while assisting customers, fostering a welcoming environment.
- Completed computer-based training and learned store procedures and customer service expectations.
Front Desk Associate
La Clínica
Oakland, CA
01.2020 - 03.2020
- Contributed to team efforts by offering assistance where needed. welcome and check in students visiting the school health office.
- Directed students with injuries, illnesses, and health concerns to nurse or appropriate staff member for timely care.
- Helped maintain an organized, welcoming, and supportive environment for students visiting the health office.
- Performed data entry, filing, document organization, and other clerical tasks to support office operations.
- Assisted with basic data entry, filing, document organization, stapling, and other clerical responsibilities.
- Sanitized health office rooms and surfaces following student visits to maintain a clean environment.
- Assisted staff with projects and posted informational materials throughout the school.
Education
Associate's degree - Radiology
Merritt College
Oakland, CA 01.2024 - 09.2026
Cristo Rey De La Salle
Oakland, CASkills
- Cash handling
- Cash transaction processing
- POS
- Point of sale systems
- Retail sales
- Customer service
- Customer inquiries
- Transactions
- Cash register
- Stocking
- Administrative experience
- Office experience
- Time management
- Organizational skills
- Attention to detail
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Zoom
- Written communication
- Effective communication
- Phone etiquette
- Teamwork
- Bilingual
- Spanish
- Childcare
- Front desk
- Effective communication
- Teamwork
Personal Information
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, 2021-12 to 2025-12
Languages
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
Timeline
Cashier
DICK'S Sporting Goods
08.2024 - Current
Associate's degree - Radiology
Merritt College
01.2024 - 09.2026
Intern
Saint Mary's College of California
08.2022 - 05.2023
Retail Sales Associate
Shoe Palace
07.2022 - 08.2022
Front Desk Associate
La Clínica
01.2020 - 03.2020
Cristo Rey De La Salle