Ariana Barraza
Plainfield,IL
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Osha and HIPPA compliant.
Overview
1
1
year of professional experience
Work History
Head Cashier
Pugi Hyundai
05.2023 - 08.2023
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and take deposits for cash deals.
- Performed store opening, closing, and shift-change actions.
- Managed cash drawer accuracy and security, minimizing discrepancies through meticulous cash handling and record-keeping.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Warranty Manager
Pugi Hyundai
05.2022 - 08.2022
- Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
- Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
- Maintained up-to-date knowledge of industry best practices and regulatory requirements to ensure the warranty department operates in compliance with all applicable standards.
- Created detailed reports on warranty metrics, providing valuable insights for company-wide strategic planning initiatives.
Education
CPT - Phlebotomy
Phlebotomy Training Specialist
Schaumburg, IL08.2024
High School Diploma -
Plainfield High School Central
Plainfield, IL05.2023
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
- Workplace Safety
- Speak Spanish
- Adaptability and Dependability
- Customer Service Management
Languages
Spanish
Native or Bilingual
Timeline
Head Cashier
Pugi Hyundai
05.2023 - 08.2023
Warranty Manager
Pugi Hyundai
05.2022 - 08.2022
CPT - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Plainfield High School Central
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