Ariana Cooper
Las Vegas,NV
Summary
Personable professional skilled in establishing connections and fostering an engaging environment. Strong communication abilities enhance understanding of client needs, driving satisfaction and sales performance. Collaborative approach facilitates effective teamwork and coordination, improving overall efficiency. Committed to delivering exceptional service and support in interactive settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Gallery Coordinator
Hilton Grand Vacations
Las Vegas, Nevada
10.2025 - Current
- Track daily attendance and training attendance.
- Set and update the various Sales Executive Rotations daily and any specialty rotations on the effective dates.
- Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
- Answer all phone calls and direct to the appropriate employees.
- Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
- Keep café and refreshment areas cleaned and stocked at all times.
- Assist with Extra Premiums for all departments and reconcile nightly.
- Issue all Taxi/Uber reimbursements to Guests and Owners.
- Coordinate with the transportation team pick up and drop off details for our guests and owners coming to and from the presentations.
Lifeguard
Hilton Grand Vacations
Las Vegas, Nevada
05.2024 - 05.2025
- Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies.
- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary.
- Evaluates conditions for safety and initiates aquatics emergency action plan as required.
- Inspects pool facilities, equipment, and water to ensure that they are safe and usable.
Redemption Specialist
Circus Circus Hotel and Casino
Las Vegas, Nevada
04.2023 - 05.2025
- Processed guest redemption requests for gaming rewards, ensuring timely and accurate fulfillment.
- Guided guests in understanding loyalty program benefits and redemption options to maximize engagement.
- Assisted in revenue generation through efficient handling of game transactions, including cash handling and prize distribution.
- Verified documentation to ensure compliance with casino policies and regulations.
- Promoted a fun and engaging atmosphere by interacting with guests in an energetic and enthusiastic manner.
- Maintained cleanliness and organization of gaming area to enhance guest experience.
Game Operator
Circus Circus Hotel and Casino
04.2023 - 05.2024
- Drove user growth in proactive community through engagement initiatives.
- Analyzed player feedback to identify trends and enhance player experience.
- Managed in games events, ensuring an engaging experience for participants.
- Responded to guest inquiries, ensuring enjoyable game experience.
- Adapted quickly to new games and platforms within the companies portfolio.
Education
High School -
Rancho highschool
Las Vegas, Nv05-2025
Skills
- Customer relationship management
- Guest check-in
- Event organization
- Inventory management
- Transportation coordination
- Sales rotation scheduling
- Compliance verification
- CRM software proficiency
- Lead generation
- Sales reporting
- Problem solving
- Adaptability
- Client onboarding
- Conflict resolution
- Sales presentations
- Market analysis
- Empathy
- Customer service
- Communication
- Creativity
- Brand awareness
- Staff training
- Performance improvement
- Game knowledge
- Customer success management
Certification
- CPR and AED Certified, CPR and AED certification indicates that an individual has received training in life-saving techniques used during cardiac emergencies.
- Food Handlers, Demonstrates an individual’s knowledge and understanding of food safety.
Groups Clubs
- FCCLA
- Pro START
- Flavors for Life
- Chef for Kids
Timeline
Sales Gallery Coordinator
Hilton Grand Vacations
10.2025 - Current
Lifeguard
Hilton Grand Vacations
05.2024 - 05.2025
Redemption Specialist
Circus Circus Hotel and Casino
04.2023 - 05.2025
Game Operator
Circus Circus Hotel and Casino
04.2023 - 05.2024
High School -
Rancho highschool