Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
Establish and maintain positive relationships with clients, understanding their specific needs and providing personalized support.
Coordinate and schedule clients appointments and maintain accurate up-to-date client records.
Office and medical supply inventory
Select appropriate collection equipment and techniques based on specific test requirements.
Perform venipuncture and obtain blood samples with minimal patient discomfort and trauma, adhering to aseptic techniques infection control protocols.
Label and document collected specimens accurately , ensuring proper identification, date, time, and codes.
Prepare and package specimens for transport to the laboratory.
Perform assessments of clients veins and determine the most suitable site for IV access.
Insert and remove IV catheters, ensuring proper placement and adherence to aseptic techniques.
Prepare and mix IV solutions and administer to client under the supervision of a healthcare provider.
Monitor clients vital signs and document in EMR system.
Medical Assistant/Sales Associate
Garcia Weight Loss & Aesthetic Center
Tampa, FL
08.2021 - 08.2022
Consult with patients on their weightloss journey.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Increased sales by offering advice on purchases and promoting additional products.
Help customers select products based on the customers' needs, product specifications, and regulations.
Answer customers' questions about prices, availability, and product uses.
Perform EKG's
Administer injections and draw blood as needed.
Scheduling appointments and assisting patients with completing necessary forms.
Medical Assistant/ Patient Intake Attendant
Radiology Regional Center
Fort Myers, FL, FL
08.2020 - 07.2021
Responsible for documenting patients history and preparing them for their procedures.
Administer any IV injections if needed.
Take vitals
Run creatinine levels
Perform EKG's
Update patients information via EMR systems.
Help technician's rotate patients in the procedure room.
Check patients in for their appointments.
Server
Capones Coal Fired Pizza
12.2014 - 07.2019
Ensured optimal guest experience by taking orders, answering any questions, presenting dishes, and removing dinnerware promptly and with a positive attitude.
Able to memorize menu efficiently for strong knowledge of food items.
Worked quickly in a high volume environment.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL
05.2022
Associate of Arts - Health Sciences
Florida SouthWestern State College
Fort Myers, FL
05.2020
Registered Phlebotomy Tech - (RPT)
Southwestern Vocational Training
Fort Myers, FL
Certification
Phlebotomy Certified
IV Certified
CPR Certified
SafeStaff Certification: Food Handling
Alcohol Compliance/Responsible Vendor Training
References
Franklin Washenitz (304)-816-2024 Owner Operator
Patricia Hornbaker (719)-424-0039 Medical Esthetician
Jodie Tisserand (323)-640-3452 Medical Sales Representative
Support Staff IV/Client Intake Coordinator at County of Chester, Adult Probation and ParoleSupport Staff IV/Client Intake Coordinator at County of Chester, Adult Probation and Parole
LAN Administrator IV/ Technical Support Specialist at AUTOMATIC DATA PROCESSING, ADPLAN Administrator IV/ Technical Support Specialist at AUTOMATIC DATA PROCESSING, ADP
Customer Operations & Client Support Administrator at RiteBite Family DentalCustomer Operations & Client Support Administrator at RiteBite Family Dental