Ariana Devezin
Dallas,TX
Summary
Seasoned Senior Property Adjuster with 6+ years of experience in claims investigation, loss cost estimation, and settlement negotiation. Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle bodily injury claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel and communicate to gain details for processing claims.
Overview
6
6
years of professional experience
Work History
Bodily Injury Adjuster
Liberty Mutual
01.2023 - Current
- Prepared summaries of damage, payments, and policy coverage.
- Negotiated terms and handled settlements and adjustments with attorneys, claimants and co-defenders.
- Evaluated coverage, liability and damages and investigated suspicious claims.
- Referred extreme cases to Special Investigation Unit (SIU) for further review.
- Prepared and presented complex cases to management, in-house legal team and Claims Committee.
- Estimated cost of filing claims and applicable court or legal fees for claimant party.
- Resolved complex, severe exposure claims using high service oriented file handling.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Conducted full claim investigations and reported updates and legal actions.
- Negotiated with other involved parties to arrange settlements for maximum results.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Total Loss Adjuster
Liberty Mutual
10.2021 - 01.2023
- Determine and make liability decisions with the information received from 1st and 3rd parties
- Take recorded statements
- Review policyholders information and determine if coverage applies
- Make outbound calls and answer inbound calls
- Review processed total loss claims to validate accuracy of comparable vehicle information collected by Valuation Researchers
- Settle total loss claims for 1st and 3rd party autos, motorcycles, boats, and heavy commercial equipment vehicles
- Investigate, evaluate, negotiate, and resolve automobile total loss claims in several states
- Adjust and settle auto claims with insureds and claimants where their vehicles have been determined to be total losses
- Handle and settle total losses via telephone, review and update evaluations.
- Negotiated claim settlements when needed.
- Examined photographs and surveillance and any other documents relating to claims.
- Documented all findings in concise reports.
- Determined salvage value on total-loss vehicle.
Property Claims Adjuster
Eberls Claim Service
Irving, TX
09.2020 - 08.2021
- Investigated insurance claims to determine coverage and liability.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Negotiated and settled claims according to information presented through reports, research, and data verification.
- Investigated questionable claims to determine payment authorization.
- Monitored claims activities to ensure timely resolution of disputes.
- Ensured compliance with state regulations governing insurance industry practices.
- Reviewed data to verify validity of claims and determine case management actions.
Auto Damage Adjuster
State Farm
01.2019 - 08.2020
- Investigate the nature of the damage being claimed
- Interview witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim
- Evaluate police reports, video footage, previous insurance claims and other information to further understand the incident
- Create reports detailing the events and damage related to the claim
- Research the costs of repairing the damage
- Review the claim-holder's insurance policy in order to determine what should be covered
- Coordinate the services of mechanics, architects, contractors, etc in order to ensure damage is repaired
- Negotiate claim settlements with claimants and/or their legal teams
- Issued payouts to claimants.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
- Examined photographs and surveillance and any other documents relating to claims.
Property Claims Adjuster
TWIA
Irving, TX
08.2017 - 12.2018
- Investigate the nature of the damage being claimed
- Interview witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim
- Review the claim-holder's insurance policy in order to determine what should be covered
- Negotiate claim settlements with claimants and/or their legal teams
- Responsible for verifying coverage, acreage, cause of loss, and amount of production loss to each insured crop
- Became proficient in negotiation processes
- Answer insured's questions and concerns via the telephone.
Education
Bachelor of Arts - Interior Architecture
The Art Institute of Atlanta
Atlanta, GA06-2008
Associate of Arts - Cosmetology
Louisiana Technical College
New Orleans, LA05-2003
Some College (No Degree) - Undergraduate Studies
University of New Orleans
New Orleans, LA01-2001
Skills
- Claims Investigation
- Litigation Management
- Negotiation
- Complex Coverage Issues
- Damage Assessment
- Claims Evaluation
- Policy Interpretation
- Reserves Recommendations
- Analytical Thinking
- Decision Making
- Financial Analysis
- Problem Solving
State Licenses
- Texas
- Louisiana
- Ohio
- Oklahoma
- South Carolina
- West Virginia
- Minnesota
- Michigan
Timeline
Bodily Injury Adjuster
Liberty Mutual
01.2023 - Current
Total Loss Adjuster
Liberty Mutual
10.2021 - 01.2023
Property Claims Adjuster
Eberls Claim Service
09.2020 - 08.2021
Auto Damage Adjuster
State Farm
01.2019 - 08.2020
Property Claims Adjuster
TWIA
08.2017 - 12.2018
Bachelor of Arts - Interior Architecture
The Art Institute of Atlanta
Associate of Arts - Cosmetology
Louisiana Technical College
Some College (No Degree) - Undergraduate Studies
University of New Orleans