Ariana Diaz
New York,NY
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Plaza 400
05.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with planning office events and meetings for smooth execution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Sales Associate
Best Buy
10.2023 - 07.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers..
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
University Police Student Assistant
Buffalo State University
08.2021 - 10.2022
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Increased department productivity through effective time management and prioritization of tasks.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
- Became a Team Member in 2022
- Patrolled the campus and did building checks to support the safety of the campus.
Education
Bachelor of Science - Individualized Studies
SUNY Buffalo State
Buffalo, NY05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Data inputting
- Documentation And Reporting
- Tech-Savvy
- Customer Service
- Problem-Solving
- Attention to Detail
- Punctual and Reliable
Languages
Spanish
Professional Working
Timeline
Sales Associate
Best Buy
10.2023 - 07.2024
Receptionist
Plaza 400
05.2022 - 08.2024
University Police Student Assistant
Buffalo State University
08.2021 - 10.2022
Bachelor of Science - Individualized Studies
SUNY Buffalo State