Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Ariana Fiestas

Brooklyn,NY

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Don Pepi
New York, NY
04.2023 - Current
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.

Waitress

Porto Ristorante & Wood Fired Pizza
Brooklyn, NY
10.2022 - 08.2023
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted in seating guests at tables or booths.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Answered questions about menu items, ingredients, and pricing.
  • Developed positive relationships with regular customers through friendly conversation.

Restaurant Hostess

Times Square Diner & Grill
New York, NY
02.2023 - 03.2023
  • Ensured that food was served promptly after being prepared by the kitchen staff.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

Some College (No Degree) - Airline Ticket Agent

Columbia Centro De Educacion
Peru
12-2018

Associate of Arts - Administrative Assistance and Secretarial Science

Idat
Peru
09-2017

Skills

  • Payment Collection
  • Drawer balancing
  • POS Systems
  • Cash Register Operation
  • ID Verification
  • Customer Assistance
  • Money Handling
  • Customer Service

Languages

Spanish
Native/ Bilingual
Italian
Elementary

Affiliations

  • Try to maintain a strong healthy body by working out in the gym.
  • Curious about learning about different cultures from different countries.
  • Love playing and taking care of children.

Certification

  • Childcare Program, Aprende Institute

Timeline

Cashier

Don Pepi
04.2023 - Current

Restaurant Hostess

Times Square Diner & Grill
02.2023 - 03.2023

Waitress

Porto Ristorante & Wood Fired Pizza
10.2022 - 08.2023

Some College (No Degree) - Airline Ticket Agent

Columbia Centro De Educacion

Associate of Arts - Administrative Assistance and Secretarial Science

Idat

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Ariana Fiestas