Ariana Fletcher
Fort Worth,TX
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder
Dollar General
10.2022 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Marked-down clearance items and relocated merchandise to proper store areas.
Caregiver, Personal Assistant
Anthology Senior Living
09.2021 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Customer Service Representative
U-Haul International Technical Center
05.2020 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Madison High School
Tallulah, LA05.2019
Skills
- Customer Service Management
- Staff Oversight
- Workplace Safety
- Loss Prevention
- Daily Reporting
- Alarm Systems
- Staff Training
- Personnel Scheduling
- Resource Management
- Team Member Development
- Training and Mentoring
- Safety Enforcement
Accomplishments
- Achieved Result through effectively helping with Task.
Certification
- Area of certification Training - Timeframe
Timeline
Key Holder
Dollar General
10.2022 - Current
Caregiver, Personal Assistant
Anthology Senior Living
09.2021 - 12.2023
Customer Service Representative
U-Haul International Technical Center
05.2020 - 12.2022
Madison High School