Ariana Gienger
Live Oak
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walgreens
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Cashier
Bealls
03.2022 - 03.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Bakery Clerk
Winn Dixie
12.2022 - 02.2022
- Baked substantial amounts of bakery items
- Customized various bakery sweets including cupcakes, cakes, cookies, donuts, etc
Produce Clerk
Winn Dixie
01.2022 - 02.2022
- Masterfully cut and organized fruit into disposable containers that met the convenience of customers that bought them
- Continuously restocked the chilled fruit inventory
- Filled in work for co-workers that were unable to work because of personal reasons
- Worked overtime for the sake of fulfilling the tasks needed to be done in the produce department
Meat Wrapper/Date Check/Package Meat/Seafood Clerk
Winn Dixie
08.2021 - 12.2021
- Professionally sealed and prepared meat for purchase from customers
- Organized seafood into proportional meal specials
- Evaluated the expiration dates on all perishable inventory to prevent sale of below standard products
Stock /Blocker Clerk
Winn Dixie
01.2021 - 08.2021
- Organized inventory items on shelves in a way that is efficient for a shopper to find what they need
- Stocked items so that they accommodate the least amount of space as possible
- Placed desired inventory towards the front of shelves so that they were more likely and more accessible for customers to buy
Education
Suwannee High School
05.2020
AA Degree -
North Florida College
05.2024
Skills
- Strong work ethic
- Good Communication
- Creativity
- Problem-Solving
- Teamwork
- Public Speaking
- Leadership
- Call center experience
Awards
- 2nd in Bowler of the Year Tournament 2018
- Received number 2 rating of all female bowlers in the state of Florida
- A/B Honor Roll
- Columbia County bowling club scholarship
Projects
Nursing Home Volunteering - The Surrey Place, Gave encouraging words to elders that were lonely, Sparked the mood of elders by performing dance recitals
Timeline
Customer Service Representative
Walgreens
03.2023 - Current
Bakery Clerk
Winn Dixie
12.2022 - 02.2022
Customer Service Cashier
Bealls
03.2022 - 03.2023
Produce Clerk
Winn Dixie
01.2022 - 02.2022
Meat Wrapper/Date Check/Package Meat/Seafood Clerk
Winn Dixie
08.2021 - 12.2021
Stock /Blocker Clerk
Winn Dixie
01.2021 - 08.2021
Suwannee High School
AA Degree -
North Florida College