Hi, I’m
Ariana Hernandez
Victorville,CA
Summary
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring abilities to enhance employee engagement and boost performance. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
3
years of professional experience
Work History
Wendys RestaurantIrwindale, CA
Manager
07.2021 - Current
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training
- Maximized performance by monitoring daily activities and mentoring team members.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register to record transactions accurately and efficiently.
- Investigated and resolved customer inquiries and complaints quickly.
Ace HardwareEl Monte, CA
Cashier
06.2020 - 02.2022
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Managed invoicing and payment processing operations.
- Monitored outstanding invoices and performed collections duties.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Zumo ZuzhiCovina, CA
Cashier and Food Preparer
07.2019 - 03.2020
Job overview
- Assisted counter staff in packing ready orders and distributing to customers.
- Made change and issued receipts or tickets to customers for each transaction.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Monitored and maintained required food temperatures for safety.
Education
Sierra High SchoolGlendora, CA
High School Diploma
06.2020
Skills
- Employee Coaching and Motivation
- math
- Supply Chain Management
- problem solving
- flexibility
- critical thinking
- leadership
- marketing
Languages
Spanish
Native or Bilingual
Timeline
Manager
Wendys Restaurant
07.2021 - Current
Cashier
Ace Hardware
06.2020 - 02.2022
Cashier and Food Preparer
Zumo Zuzhi
07.2019 - 03.2020
Sierra High School
High School Diploma
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