Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ariana Hernandez

Oviedo

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Native home
Oviedo
03.2025 - Current
  • Greeted customers and provided friendly customer service.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Balanced cash drawers at the end of each shift.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Sales Associate

Bath and Body Work
Oviedo
04.2023 - 01.2025
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.

Custodian

Oviedo mall
Oviedo
09.2023 - 09.2024
  • Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Recycling materials whenever possible in accordance with company policy and local disposal regulations.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Providing support services for a variety of events including setup and breakdown assistance as needed.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.
  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.

Education

Some College (No Degree) - Physiology

Seminole State College of Florida
Sanford, FL

Skills

  • Customer service
  • Problem resolution
  • Inventory management
  • Team collaboration
  • Time management
  • Attention to detail
  • Sales support
  • Positive and professional
  • Cleanliness maintenance
  • Cash handling
  • Phone etiquette
  • Customer complaint resolution
  • Patience and composure
  • Merchandise restocking
  • Basic math
  • POS system operation
  • Customer satisfaction
  • Guest services

Accomplishments

  • I have been on the deans list every semester

Timeline

Customer Service Cashier

Native home
03.2025 - Current

Custodian

Oviedo mall
09.2023 - 09.2024

Sales Associate

Bath and Body Work
04.2023 - 01.2025

Some College (No Degree) - Physiology

Seminole State College of Florida

Similar Profiles

CREATE PROFILE