Company Overview: Brookdale Senior Living-Jacksonville, FL
My job was to extend help to senior residents through transportation, assistance with their showers, and later promoted to a Medical Technician where I was trained to Administer the meds for the residents
Customer Service Representative
BDC United
Jacksonville, FL
08.2022 - 03.2023
Company Overview: BDC United-Jacksonville, FL
My Job was to take inbound/outbound calls for customers in debt with their car loan agencies, with the objective of scheduling payments arrangements
Collections Representative
Radius Global Solutions LLC
Jacksonville, FL
01.2022 - 08.2022
Company Overview: Radius Global Solutions LLC-Jacksonville, FL
My Job was to take Inbound and Outbound calls for consumers that were either aware or unaware of Past due or Delinquent Accounts in which my job was to Persuade customers to make payment arrangements towards the balance until it’s fulfilled and Negotiate customers to Settle there Balances Once and For all.
Customer Service Representative
MAXIMUS Federal
Jacksonville, FL
12.2019 - 09.2020
Company Overview: MAXIMUS Federal-Jacksonville, FL
My job was to make outbound calls to the citizens of the U.S States for the2020 Census
Collections Representative
Concentrix
Jacksonville, FL
08.2018 - 12.2019
Company Overview: Concentrix-Jacksonville, FL
My job was to take inbound/outbound calls assisting customers in Negotiating a settlement for there Delinquent accounts with there Phone Service Provider.
Education
college - Medical Assisting
University of Phoenix-North Florida Campus
Jacksonville, FL
02.2020
Skills
CRM Software
Negotiation
Outbound Sales
Sales
Administrative experience
Persuading
People skills
Organizational skills
Certification
Diver Medical Technician
September2023 to Present
My most recent job was at a senior living facility where I was a caregiver and trained to be a Medical Technician
Timeline
Brookdale Senior Living
03.2023 - Current
Customer Service Representative
BDC United
08.2022 - 03.2023
Collections Representative
Radius Global Solutions LLC
01.2022 - 08.2022
Customer Service Representative
MAXIMUS Federal
12.2019 - 09.2020
Collections Representative
Concentrix
08.2018 - 12.2019
college - Medical Assisting
University of Phoenix-North Florida Campus
Diver Medical Technician
September2023 to Present
My most recent job was at a senior living facility where I was a caregiver and trained to be a Medical Technician