Ariana Jackson
Locust Grove,GA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Truetts Grill. Proven track record in team leadership and guest engagement, ensuring high standards of cleanliness and order accuracy. Committed to promoting teamwork and enhancing guest satisfaction in high-volume dining environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Southern Fusion Dining
Locust Grove, GA
05.2025 - Current
- Supervised daily restaurant operations, ensuring efficiency, quality service, and adherence to Chick-fil-A’s high standards
- Managed and trained front- and back-of-house team members, providing leadership, support, and performance feedback
- Handled opening and closing procedures
- Resolved customer concerns promptly and professionally to maintain exceptional guest satisfaction
- Assisted with labor management, and maintaining a clean, safe work environment
- Promoted teamwork and upheld the brand’s values of hospitality, integrity, and excellence
Shift Leader
Truetts Grill Chick-fil-A
McDonough, GA
04.2022 - Current
- Supervised daily restaurant operations, ensuring efficiency, quality service, and adherence to Chick-fil-A’s high standards
- Managed and trained front- and back-of-house team members, providing leadership, support, and performance feedback
- Handled opening and closing procedures
- Resolved customer concerns promptly and professionally to maintain exceptional guest satisfaction
- Assisted with labor management, and maintaining a clean, safe work environment
- Promoted teamwork and upheld the brand’s values of hospitality, integrity, and excellence
Education
GED -
Tarheel Challenge Academy
New London, NC09.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Order accuracy
- Suggestive selling
- Relationship management
- Item promotion
Certification
Servsafe Certified
Timeline
Server
Southern Fusion Dining
05.2025 - Current
Shift Leader
Truetts Grill Chick-fil-A
04.2022 - Current
GED -
Tarheel Challenge Academy