Ariana J. O'Reilly
Oviedo,FL
Summary
Professional in field operations management with extensive experience in overseeing and optimizing operational processes. Strong focus on team collaboration and driving results. Skilled in logistics, resource allocation, and strategic planning, while being adaptable to changing needs. Reliable and effective at fostering productive work environment to meet organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Field Operations Manager
EverDriven
Orlando, FL
07.2025 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Directed cross-functional teams to optimize workflow and enhance service delivery.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Developed training programs for staff, enhancing skill sets and performance outcomes.
- Analyzed operational data to identify trends and inform strategic decision-making.
- Managed vendor relationships to ensure timely delivery of supplies and services.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
Optical Store Manager
Eyeglass World
Lake Mary, FL
08.2024 - 07.2025
- Managed daily operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored staff on sales techniques and product knowledge.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and improve merchandising strategies.
- Oversaw scheduling and performance evaluations to optimize team productivity.
- Coordinated staff schedules to ensure adequate coverage during peak hours and minimize overtime expenses.
- Improved customer satisfaction by implementing personalized optical solutions and attentive service.
- Increased sales revenue by developing targeted marketing campaigns and promotional events.
Clinical Optician
Advanced Eye Care
Sanford
08.2022 - 08.2024
- Selling 25k-40k monthly in sales
- Working as a team to give the best customer service to all patients
- Reviewing and explaining insurance contributions to patients
- Pulling and Submitting insurance
- Coding charts
- OCT Mac/nerve, FAF photos
- Prescreening patients to find needs and solutions
Inventory Supervisor
GadgetGone
Winter Park
08.2021 - 08.2022
- In charge of over 100k inventory
- Keep track of all inventory coming in and out of the facility
- Finding missing devices, replacements and solutions for processing flow.
- Working with several departments to push the flow of traffic to make the company excel in profitable growth.
- Helped increase profit by communicating with all team members daily on what goals are.
Assistant Manager
Pearle Vision
Winter Park
12.2020 - 08.2021
- In charge of bank deposits, money slips and end of month account
- Filing and submitting insurance claims
- Entered prescriptions provided by doctor into system
- Verified insurance and contacted insurance companies for authoruaries/ co-pay information
- Explained co-pays and benefits
Front Of House Manager
Boardwalk Pizza
Winter Park
10.2010 - 12.2020
- Handled over 3k of cash and card transactions daily with accuracy and efficiency
- Oversaw hiring, training, and development of front of house employees
- Supervised a team of 12 employees, maintaining positive and productive atmosphere to enhance employee experience
- Organized and updated daily/ weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Education
Associate of Arts - History
Valencia College
Orlando, FL01.2026
Skills
- Communication
- Self-Starter
- Time Management
- Teamwork
- Conflict Resolution
- Data Entry
- Staff oversight
- Operational efficiency
- Training and mentoring
- Operational planning
- Contractor management
- Schedule coordination
- Sales support
- KPI tracking
- Field operations analysis
Certification
- HPPA
- OSHA
- ServSafe
Timeline
Field Operations Manager
EverDriven
07.2025 - Current
Optical Store Manager
Eyeglass World
08.2024 - 07.2025
Clinical Optician
Advanced Eye Care
08.2022 - 08.2024
Inventory Supervisor
GadgetGone
08.2021 - 08.2022
Assistant Manager
Pearle Vision
12.2020 - 08.2021
Front Of House Manager
Boardwalk Pizza
10.2010 - 12.2020
Associate of Arts - History
Valencia College
Knowledge
- Excel
- Zoom/ Google Hangouts
- Microsoft Word
- Quickbooks
- P.O.S Systems
- Google Docs
- Outlook
- ChatGBT and Copilot
- AI assit