Summary
Overview
Work History
Education
Skills
Timeline
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Ariana Mangual

Jacksonville,NC

Summary

Passionate about ensuring customers are always happy and cared for. Dependable, successful providing fast, high-quality customer service to guests in all settings. Team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Server

Longhorn Steakhouse
10.2022 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Riverside Cafe
08.2023 - 04.2024
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

FOH Team Member

Tijuana Flats
09.2021 - 10.2022
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Sales Associate

Cutco Cutlery
06.2021 - 04.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Gulf High School
New Port Richey, FL
05.2023

Skills

    Strong Work Ethic

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Timeline

Server

Riverside Cafe
08.2023 - 04.2024

Server

Longhorn Steakhouse
10.2022 - Current

FOH Team Member

Tijuana Flats
09.2021 - 10.2022

Sales Associate

Cutco Cutlery
06.2021 - 04.2022

High School Diploma -

Gulf High School

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Ariana Mangual