Ariana Morris
Summary
Dedicated professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
Blue Ridge, GA
01.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Entertainment Team Associate
Walmart
Blue Ridge, GA
01.2021 - 12.2023
- Customer Service
- Maintaining Cleanliness and Order of Photo Lab
- Stocking Freight
- Handled high value inventory in accordance with company policy
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Assisted customers in selecting merchandise best suited to needs.
Assistant Manager
Subway
McCaysville, GA
08.2016 - 01.2021
- Managed opening and closing procedures
- Monitored employee performance and developed improvement plans
- Monitored cash intake and deposit records
- Handled customer service by dealing with complaints and answering customer questions
- Assisted Manager in interview process of prospective employees and provided feedback
- Onboarded new employees, including training, mentoring and new hire documentation
Office Manager
Car-Mart Inc
Dothan, AL
07.2015 - 12.2015
- Created and finalized contracts for car payment deals with customers
- Liaised with customers and addressed inquiries, appointment requests, and billing questions,
- Performed billing, collection and reporting functions for office
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Handled all incoming business and client requests for information
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Received, screened and routed incoming calls
- Prepared vendor invoices and processed incoming payments
Manager
Subway
Headland, AL
09.2014 - 07.2015
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced waste and pursued revenue development strategies to keep store aligned with sales and profit targets.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sandwich Artist
Subway
McCaysville, GA
01.2013 - 08.2014
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
Education
Master's Degree - Clinical Mental Health Counseling
Southern New Hampshire University
Hooksett02.2027
Bachelor of Arts - European History
Southern New Hampshire University
Hooksett, NH05.2021
Skills
- Issue resolution
- Customer assistance
- Cash register operations
- Operations management
- Multi-line phone talent
- Motivated team player
- Cash Handling
- Inventory
- Bookkeeping
- Sales
- Team Building
- Customer Service Skills
- Scheduling
- Office Management
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Entertainment Team Associate
Walmart
01.2021 - 12.2023
Assistant Manager
Subway
08.2016 - 01.2021
Office Manager
Car-Mart Inc
07.2015 - 12.2015
Manager
Subway
09.2014 - 07.2015
Sandwich Artist
Subway
01.2013 - 08.2014
Master's Degree - Clinical Mental Health Counseling
Southern New Hampshire University
Bachelor of Arts - European History
Southern New Hampshire University