Ariana Moscosa
Chicago,IL
Summary
Dynamic professional with a proven track record at Cafe Touche, excelling in high-pressure environments and enhancing customer satisfaction. Skilled in customer service and team collaboration, adept at multitasking and managing time effectively. Demonstrated ability to improve team success through exceptional communication and adaptability.
Overview
1
1
year of professional experience
Work History
Host
Cafe Touche
6731 N Northwest Hwy, Chicago, IL 60631
09.2023 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Frederick Von Steuben Metropolitan Science Center
5039 N Kimball Ave, Chicago, IL 6062506.2025
Skills
Customer Service
Team Collaboration
Multitasking proficiency
Effective Time Management
Adaptable to change
Greeting guests
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Cafe Touche
09.2023 - 08.2024
High School Diploma -
Frederick Von Steuben Metropolitan Science Center