Ariana Nolan
Payson,AZ
Summary
Highly motivated and results-driven professional with 3 years of experience in bookkeeping and 10 years in the restaurant industry. Proven ability to multitask, with a strong track record of driving success to be able to manage schedules, grasp an understanding of what a job requires of me and strong recommendations to promote through a company. Adept at working in fast-paced environments, collaborating with cross-functional teams, and solving complex problems. Committed to continuous professional development and contributing to organizational goals through leadership, focus and determination.
Overview
12
12
years of professional experience
Work History
Office Manager
Bright Ideas Tattoo and Piercing CO
Avondale, AZ
08.2020 - 02.2026
- Managed full-cycle accounts payable and receivable processes, ensuring accurate financial reporting.
- Maintained and processed invoices, deposits, and money logs.
- Completed 1099s for employees and maintained detailed records of procedures.
- Completed tax forms in compliance with legal regulations.
- Oversaw inventory management, ensuring availability of supplies and minimizing shortages.
- Managed inventory and ordered office supplies, maintaining optimal stock levels for uninterrupted workflow.
Server/Take-Out Server
BJ's Restaurant & Brewhouse
Peoria, AZ
01.2019 - 02.2020
- Delivered exceptional customer service in high-volume restaurant environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu knowledge, service protocols, and customer engagement techniques.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Shift Leader
Wildflower Bread Company
Flagstaff, AZ
05.2014 - 01.2018
- Oversaw daily operations, ensuring quality and consistency in product offerings.
- Managed inventory levels, optimizing stock to reduce waste and improve efficiency.
- Coordinated staff schedules to align with peak business demands, maximizing productivity.
- Maintained compliance with health and safety regulations, ensuring a safe workplace.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
Education
Certificate - Medical Billing And Coding
University of Phoenix
Tempe, AZ08-2026
High School Diploma -
Westview High School
Avondale08-2013
Skills
- Customer service
- Organizational skills
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Scheduling coordination
- Employee supervision
- Effective multitasking
- Issue handling
- Conflict management
Timeline
Office Manager
Bright Ideas Tattoo and Piercing CO
08.2020 - 02.2026
Server/Take-Out Server
BJ's Restaurant & Brewhouse
01.2019 - 02.2020
Shift Leader
Wildflower Bread Company
05.2014 - 01.2018
Certificate - Medical Billing And Coding
University of Phoenix
High School Diploma -
Westview High School