Ariana Owen
Little Compton,Rhode Island
Summary
Hard-working individual with proven relationship-building and time management skills in fast-paced environments. Successful at handling multiple tasks with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Bayside restaurant
Westport, MA
06.2023 - Current
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Parking Attendant
Elephant Rock Beach Club
Westport, MA
06.2023 - Current
- Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
- Prevented unauthorized access into restricted areas of the facility.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Collected payments for parking fees from customers.
Restaurant Waitress
110 Grill
Fall River, MA
05.2022 - 08.2022
- Exhibits enthusiasm and knowledge about restaurant’s menu and products.
- Informs customers of daily specials and signature menu items
- Serves food and beverages to patrons and immediately remedies issues with orders.
- Promotes desserts, appetizers and specialty drinks to optimize sales.
Restaurant Waitress
TGI Fridays
Seekonk, MA
07.2021 - 01.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained polite and professional demeanor to patrons to ensure customer satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
Lifeguard
Town of Tiverton
Tiverton, RI
08.2019 - 07.2021
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Administered first aid and CPR in response to life-threatening situations.
- Watched over swimmers to respond quickly to distress situations.
Education
Bachelor of Science in Business Administration - Marketing Major
Nichols College
Dudley, MA05.2025
Skills
- Reservation Coordination
- Conflict Resolution
- Effective Customer Upselling
- Relationship Building
- POS System Operations
- Guest Relations
- Sales and Marketing
- Social Perceptiveness
- Customer Service
- Greeting Guests
Accomplishments
- NCAA Division III Women's Soccer player 2021-Present
- First aid and CPR certification 8/5/22-8/5/23
- Completed 20 hours of community service 2021-2022
- Bison pantry volunteer 04/01/2022- 05/2/2022
- Boys & Girls Club volunteer 11/ 17/2021
- Relay for life volunteer 04/27/2022
Certification
- Hubspot Content Creation Certified 12/5/23
- Bloomberg Market Concepts Certificate 12/12/22
Timeline
Restaurant Hostess
Bayside restaurant
06.2023 - Current
Parking Attendant
Elephant Rock Beach Club
06.2023 - Current
Restaurant Waitress
110 Grill
05.2022 - 08.2022
Restaurant Waitress
TGI Fridays
07.2021 - 01.2022
Lifeguard
Town of Tiverton
08.2019 - 07.2021
Bachelor of Science in Business Administration - Marketing Major
Nichols College
Similar Profiles
Phoenix DucharmePhoenix Ducharme
Chef at Bayside RestaurantChef at Bayside Restaurant
Brock NorrisBrock Norris
Assistant Restaurant Manager/Server at Bayside Restaurant and LoungeAssistant Restaurant Manager/Server at Bayside Restaurant and Lounge
Ashley SpicerAshley Spicer
Assistant Cook at Bayside Summer CampAssistant Cook at Bayside Summer Camp