Ariana Paniagua
Napa,CA
Summary
Seeking entry-level opportunities to demonstrate strong work ethic and efficiency in a challenging laborer role. Background in clerical, environmental, and organizational tasks, bringing relevant education and a strong knowledge base to maximize facility efficiency. Committed to delivering high-quality work and contributing to team success.
Overview
12
12
years of professional experience
Work History
Front Desk Medical Receptionist
Sonoma Valley Community Health Center
Sonoma
04.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Gift Area
Wine Shop at Home
Napa, CA
06.2018 - 12.2019
- Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
- Expedited shipment handling, prioritizing urgent orders to ensure on-time delivery for clients with tight deadlines.
- Checked and rechecked orders before packaging and shipping items.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Retail Associate
Ross Dress for Less
San Marcos, CA
11.2012 - 08.2014
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Medical Assistant
Cassidy Medical Group Pediatrics
Vista, CA
03.2014 - 04.2014
- Spanish Interpreter
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Diploma - Medical Assisting
KAPLAN COLLEGE
Vista, CA04.2014
High School Diploma -
Rancho Buena Vista High School
Vista, CA06.2011
Skills
- Bilingual (Spanish & English)
- Customer services
- Willingness to Learn
- Determination and Persistence
- Understanding of Medical Office Practice and Procedures
- MS Proficiency (Word, Excel, Outlook)
- Cross-Cultural Communications
- Medical Terminology Knowledge
- HIPAA Compliance
- Telephone Etiquette
- Front Desk Operations
- Electronic Medical Records
- Epic Systems
Timeline
Front Desk Medical Receptionist
Sonoma Valley Community Health Center
04.2024 - Current
Gift Area
Wine Shop at Home
06.2018 - 12.2019
Medical Assistant
Cassidy Medical Group Pediatrics
03.2014 - 04.2014
Retail Associate
Ross Dress for Less
11.2012 - 08.2014
Diploma - Medical Assisting
KAPLAN COLLEGE
High School Diploma -
Rancho Buena Vista High School