Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Ariana Patino

Garden Grove,CA

Summary

My name is Ariana Patino and my whole life I have always been trying to surpass expectations for those around me. As a female in the automotive field, I can safely say I was the only female in college there yet I graduated with honors and beat the stigma that girls cannot be automotive technicians. I have always been a believer in the philosophy that employees do not quit on a company rather than the manage. My time with Meineke Car Care is a bi-product of that as the job was something I really loved but management was never on the same page. BSRO (Bridgestone/Firestone) is the closest I've had to a perfect job however due to family issues that was short lived. Despite all these obstacles, I have maintained a positive attitude in life and kept my mind open to a multitude of possibilities in the work field

Overview

1
1
year of professional experience
1
1
year of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Painter

Family Own Business
Anaheim, CA
04.2022 - Current
  • Being bilingual, I was responsible for translating for my dad from Spanish to English and English to Spanish.
  • Negotiated with clients on pricing and ultimately was responsible for setting up and sealing the deal
  • Set up boarders around clients home so we do not get paint all over clients belongings
  • Was responsible for making sure our stock level on supplies we need to performs jobs was always up to date
  • Repaired wall holes and scrapes.
  • Conducted final work check to assess quality and make corrections if necessary.

Maintenance Technician

Meineke Auto Care Center
Placentia, CA
01.2022 - 03.2022
  • Performed oil changes and inspections in a timely manner
  • Regularly cleaned my workspace to be quick and efficient
  • Had to train the new manager on how the previous store manager was able to run a successful and profitable store
  • Was responsible for bringing our customer count from 8 customers a day to 13 customers in the 3 months I was there by having the best phone conversion in the district

Sales & Service Specialist

Bridgestone Retail Operations LLC.
Orange, CA
06.2021 - 12.2021
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering solutions especially when time was the key factor
  • Increased sales by offering advice on purchases and promoting additional high service GP products
  • Answered customer questions about quality and warranties we offer which is what made us the best automotive repair facility of them all
  • Educated clients on current promotional offerings and products
  • Maintained customer satisfaction for all months I was employed with BSRO
  • Had a budget in this position and that was to produce 50K in sales, be 25% productive in the back shop, and maintain a 96% customer satisfaction score.
  • Had to perform oil changes, flat repairs, filter swaps, battery replacements and complete vehicle inspections

Education

High School Diploma -

Valencia High School
Placentia, CA

Automotive Certification Of Excellence - Automotive Technology

UEI College
Garden Grove, CA
09.2020 - 07.2021

Skills

Billingual

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Accomplishments

  • Every job I've had, I have been able to match or surpass budgets
  • Was the most productful Service & Sales Specialist in our district
  • Graduated with honors in college

Certification

Automotive Certificate Of Excellenece

Timeline

Painter

Family Own Business
04.2022 - Current

Maintenance Technician

Meineke Auto Care Center
01.2022 - 03.2022

Pro-Cut Brake Service Certificate

09-2021

Automotive Certificate Of Excellenece

07-2021

Sales & Service Specialist

Bridgestone Retail Operations LLC.
06.2021 - 12.2021

Automotive Certification Of Excellence - Automotive Technology

UEI College
09.2020 - 07.2021

High School Diploma -

Valencia High School

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Ariana Patino