Ariana Romero
Bartow
Summary
Medical Assistant with a proven track record at Lakeland Regional Health, proficient in HIPAA compliance and providing patient care. Enhanced customer service skills and clinical knowledge to ensure patient satisfaction. Fluent in Spanish, showing adaptability and empathy in a diverse atmosphere. Experienced in vital signs, appointment scheduling, and contributing to productive critical thinking.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Lakeland Regional Health
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Prepared lab specimens for diagnostic evaluation.
Online Personal Shopper
Walmart
08.2022 - 09.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
Cashier
Walmart
10.2021 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Carl's Jr
04.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
Education
Medical Assistant Diploma - Medical Assistant
Concorde Career College
Tampa09-2023
High School Diploma -
Chiawana High School
Pasco06-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Reliable team player
- CPR
- Fluent in spanish
- Adaptable
- Patience and empathy
Timeline
Medical Assistant
Lakeland Regional Health
01.2024 - Current
Online Personal Shopper
Walmart
08.2022 - 09.2023
Cashier
Walmart
10.2021 - 07.2022
Cashier
Carl's Jr
04.2021 - 10.2021
Medical Assistant Diploma - Medical Assistant
Concorde Career College
High School Diploma -
Chiawana High School
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