Ariana Siguenza Argudo
Baldwin,NY
Summary
Experience managing reservations/appointments and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized, eager to learn and committed to creating welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Lead Hostess
Sangria 71
05.2021 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy and organized seating.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and other forms of payment and dispensed change for cash transactions.
Education
High School Diploma -
Baldwin Senior High School
Baldwin, NY06.2022
Skills
- Price Memorization
- Guest Experience Management
- Reservation Coordination
- Guest Satisfaction
- Guest Accommodations
- Operate Cash Register
Languages
Spanish
Native or Bilingual
Timeline
Lead Hostess
Sangria 71
05.2021 - 08.2022
High School Diploma -
Baldwin Senior High School
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