Ariana Simms
Elkhart,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Client Experience Manager
Tiki Tan By Solarium
Elkhart, IN
07.2014 - Current
- Communicated with assigned accounts, set expectations and negotiated priorities.
- Identified and executed opportunities to engage clients.
- Onboarded new clients through established sales and implementation cycle.
- Coordinated with internal departments on implementation of new client business.
Referral Specialist
Boling Vision Center
Elkhart, IN
09.2018 - 02.2022
- Scheduled appointments with specialists on behalf of clients.
- Linked families to relevant community support to meet non-medical needs.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Marketing and Business development meetings and education for team members.
Education
High School Diploma -
Elkhart Memorial High School
Elkhart, INSkills
- Business Development
- Sales and marketing
- Negotiation
- Strategic planning
- Staff Management
- Written Communication
- Decision Making
- Planning and Coordination
- Critical Thinking
- Organization and Time Management
- Training and Development
- Business planning
Accomplishments
Ariana Simms, CPSS - Certified Patient Service Specialist
Timeline
Referral Specialist
Boling Vision Center
09.2018 - 02.2022
Client Experience Manager
Tiki Tan By Solarium
07.2014 - Current
High School Diploma -
Elkhart Memorial High School