Ariana Stevens
Katy ,TX
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and beauty sectors, notably at BraidsByAri. Excelled in building a loyal clientele through superior customer service (soft skill) and adept use of social media for promotion (hard skill). Proven track record in upselling techniques, enhancing sales significantly, and fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Waitress
Bad Habits
10.2024 - Current
Hairstylist
BraidsByAri
03.2019 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Resolved guest complaints about service or style.
Server/Cocktail Waitress
Crave Restaurant & Lounge
10.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server/Waitress
Kulture Hookah Lounge & Restaurant
05.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Bombshells Restaurant And Bar
03.2022 - 05.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Certificate/ License - Cosmetology
Ogle School
TX05.2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Order taking
- Safe food handling
- Handling complaints
- Upselling techniques
- Point of sale operation
Social media
Instagram: Theyylovearrii
TikTok : ariithabaddest
Timeline
Waitress
Bad Habits
10.2024 - Current
Server/Cocktail Waitress
Crave Restaurant & Lounge
10.2022 - 01.2023
Server/Waitress
Kulture Hookah Lounge & Restaurant
05.2022 - 10.2022
Server
Bombshells Restaurant And Bar
03.2022 - 05.2022
Hairstylist
BraidsByAri
03.2019 - Current
Certificate/ License - Cosmetology
Ogle School
Similar Profiles
Melissa StewartMelissa Stewart
Store Manager at Bad Habits/JacksonBevcoStore Manager at Bad Habits/JacksonBevco
Drew WilliamsDrew Williams
Service Technician at Bad Habits Custom AutomotiveService Technician at Bad Habits Custom Automotive
Autumn WhiteAutumn White
Manager at Habits InkManager at Habits Ink