Ariana Theagene
Garnerville,NY
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Hostess/Server
Restaurant X & Bully Boy Bar
03.2021 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Hostess
Chilis Resturant
07.2023 - 01.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Applied Science - Business Administration And Accounting
Rockland Community College
Suffern, NY05.2025
High School Diploma -
North Rockland High School
Thiells, NY06.2022
Skills
- Complaint Handling
- Dining Area Maintenance
- Guest Engagement
- Reservations Management
- Customer Service
- Phone Etiquette
- Payment Processing
- Greeting Guests
- Guest Seating
- Positive attitude
- Patience and empathy
- Table Assignment Management
- Attention to Detail
Timeline
Hostess
Chilis Resturant
07.2023 - 01.2024
Hostess/Server
Restaurant X & Bully Boy Bar
03.2021 - Current
Associate of Applied Science - Business Administration And Accounting
Rockland Community College
High School Diploma -
North Rockland High School
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