Ariana Tredger
Smithtown,NY
Summary
Recent graduate of University at Albany with a Bachelor's of Arts and a 3.4 GPA. Highly dedicated medical receptionist with a strong focus on providing exceptional patient interaction and ensuring administrative efficiency. Skilled in managing appointments, addressing patient inquiries, and coordinating seamlessly with medical staff. Recognized for collaboration skills and unwavering reliability in fast-paced environments. Possesses proficiency in utilizing medical software systems, maintaining accurate patient records, and creating a welcoming atmosphere for all individuals.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Orlin And Cohen Orthopedic Group
06.2024 - Current
- Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts
- Uses Sorian and Touchworks, an electronic health records (EHR) system to check patients in/out, manage appointment scheduling, input/verify insurance and manage patient information
- Maintain strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
- Assist healthcare providers with administrative tasks, enabling them to focus on quality patient care
- Minimizes patients’ stress by anticipating their anxieties, answering questions, maintaining a calm orderly environment and a clean and presentable front office and reception area
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Keeps patient appointments on schedule by notifying the provider of a patient’s arrival
Sales Associate
Aeropostale
07.2023 - 06.2024
- Provided positive first impressions to welcome existing, new, and potential customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Waitstaff
Peregrine Senior Living
02.2023 - 02.2024
- Serving breakfast, lunch, and dinner for all residents
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Established a positive work environment, promoting teamwork and open communication among staff members.
Food Delivery
Door Dash
05.2022 - 07.2023
- Manage multiple orders, delivery locations, and customers at the same time
- Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
- Safely operate a vehicle in all types of weather conditions
- Navigate local streets and highways efficiently using GPS
- Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
- Verify orders before each delivery and maintain a detailed, comprehensive delivery log
- Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner
- Ensure orders are delivered accurately and in good condition
- Communicate any issues or delays and resolve problems efficiently
- Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
Team Member
Vitality Bowls
06.2019 - 07.2020
- Assisted and rang up orders for customers, in-house and over the phone
- Educated customers on what our menu entailed, and prioritized allergies
- Prepared food according to proper procedures, had thorough knowledge of the food and recipes, and made food in a timely and sanitary manner
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
BA - Communications, Minor in Biology
State University At Albany
Albany, NY06.2024
Skills
- Planning Fundraisers and Events
- Financing and Budgeting Money
- Customer Service
- Organization and Time Management
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Front Desk Operations
- Medical Office Administration
- Point of sale system
- Insurance Verification
- HIPAA Compliance
- Electronic Medical Records
Accomplishments
- Lambda Pi Eta Communications Honor Society, 03/2023-03/2024
- The National Society of Leadership and Success, 09/2023-06/2024
- Deans List, 09/2020, 02/2021, 02/2022, 02/2023, 09/2023, 02/2024
- President's Award For Leadership And Dr. Seth Spellman, Jr. Award For Achievement, Community Service, And Leadership, 2021 & 2024
Affiliations
- Phi Delta Epsilon Medical Fraternity
- Northwell Health
Extracurricular Activities
Vice President of Finance of Phi Delta Epsilon International Medical Fraternity NY Delta Chapter Participated And Performed In The Annual Red Stocking Revue Show to Raise Money and Awareness for Cancer International Buddy Program at UAlbany to Help International Students Feel More Welcome American Medical Women's Association Organ Donation Communication Campaign for College Students at UAlbany
Awards
- Lambda Pi Eta Communications Honor Society, 03/2023
- The National Society of Leadership and Success, 09/2023
- Deans List, 09/2020, 02/2021, 02/2022, 02/2023, 09/2023
- 2021 President's Award For Leadership And Dr. Seth Spellman, Jr. Award For Academic Achievement, Community Service, And Leadership, 2021
Timeline
Medical Receptionist
Orlin And Cohen Orthopedic Group
06.2024 - Current
Sales Associate
Aeropostale
07.2023 - 06.2024
Waitstaff
Peregrine Senior Living
02.2023 - 02.2024
Food Delivery
Door Dash
05.2022 - 07.2023
Team Member
Vitality Bowls
06.2019 - 07.2020
BA - Communications, Minor in Biology
State University At Albany
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