Cristal Juarez
Azusa,United States
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Femcare Medical Associates
Pomona, CA
03.2022 - 12.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
Data Entry Clerk/ A/R Specialist
Designed Receivable Solutions Inc.
La Palma, CA
03.2017 - 10.2018
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Customer Service/ Event Coordinator
SCG Digital America Inc.
Baldwin Park, CA
01.2016 - 11.2018
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple sectors.
- Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
- Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Education
Medical Office Specialist - Medical Office Specialist
UEI College
Ontario, CA2022
Skills
- Event planning
- Project management
- Scheduling
- Time management
- Special events planning
- Vendor relations
- Corporate events planning
- Logistics management
- Locating venues
- Client relationship development
- Office administration
- HIPAA compliance
- Insurance verification
- Payment collection
- EMR / EHR
- Typing and filing
- Customer service
- Cash handling
- Administrative support
- Documentation and recordkeeping
- CPR certified
- Data entry software
- Supply ordering
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Medical Receptionist
Femcare Medical Associates
03.2022 - 12.2024
Data Entry Clerk/ A/R Specialist
Designed Receivable Solutions Inc.
03.2017 - 10.2018
Customer Service/ Event Coordinator
SCG Digital America Inc.
01.2016 - 11.2018
Medical Office Specialist - Medical Office Specialist
UEI College