Ariana Varkalis
Wheatfield,IN
Summary
With a diverse range of professional experiences and a multitude of skills, this candidate's career has encompassed various fields. Within their phlebotomy career, they specialized in cancer care and working with children, demonstrating dedication to providing compassionate healthcare. From warehouse work to the medical industry, they have gained valuable insights and adaptability. Their attention to detail is unwavering, as they consistently strive for excellence in all that they do. Continual learning and adaptation are integral to their professional growth, as they are committed to staying up-to-date with industry advancements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Franciscan Health Expresscare / Working Well
Rensselaer, IN
07.2023 - Current
- Conduct drug screenings for accuracy and compliance.
- Executed diverse healthcare tasks including EKGs and injections.
- Execute lab work and handle all ordering tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Facilitated onboarding process by mentoring and guiding incoming team members.
- Oversaw onboarding procedures, focusing on drug screenings and physical exams.
Phlebotomist
Franciscan Health Delphi IOP Alverno
Delphi, IN
05.2022 - 07.2023
- Operates own lab with full-time dedication.
- Executed process-related and drawing responsibilities proficiently.
- Perform duties during 9-hour shifts including alternating Saturdays.
- Managed entire process of specimen handling in the lab until transfer to core facility.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
Specimen accessioner, Site champion (Lead)
Gravity Diagnostics
Rensselaer, IN
11.2021 - 03.2022
- Served in a role requiring work under contract terms.
- Manage routine procedures associated with COVID-19 testing.
- Coordinated patient care processes in collaboration with lab personnel and field support specialists.
- Coordinated on-site workflow for efficient rapid and PCR test services.
- Orchestrated clinic activities and addressed employee absences.
- Facilitated smooth operations by coordinating with laboratory staff and ensuring proper communication regarding specimen status.
- Played a crucial role in meeting laboratory accreditation requirements, meticulously adhering to established protocols and providing accurate documentation as needed.
- Demonstrated adaptability in adjusting priorities according to changing demands while maintaining focus on accuracy and efficiency.
Server
Iron Skillet
Remington, IN
07.2021 - 11.2021
- Company Overview: part of the Travel Centers of America
Warehouse Worker
Advance Auto Parts
Remington, IN
05.2021 - 07.2021
- Scanned inventory items for distribution across multiple locations.
Server
Travelcenters of America
DeMotte, IN
09.2017 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to inventory management by monitoring stock levels.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Managed inventory of dining supplies to prevent shortages during service.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Improved dining experience by providing prompt, attentive service to guests.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Streamlined order-taking process to minimize wait times for diners.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Warehouse Worker
Donaldsons
Rensselaer, IN
11.2018 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Reduced waste, implementing recycling procedures for packaging materials.
- Optimized storage space, rearranging items to better utilize available square footage.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Groundskeeper
Department of Natural Resources
Morocco, IN
06.2018 - 11.2018
- Job role involved seasonal responsibilities.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
- Ensured the health of plant life by applying appropriate treatments for pests and diseases.
- Increased property value by implementing seasonal landscape designs and installations.
- Contributed to team efforts by assisting in coordination of large-scale landscaping projects.
Education
Phlebotomist (Certified) -
01.2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Trustworthy companion
- Adaptable
- Inventory and supply management
- Simple dressings
- Inventory management
- Professional bedside manner
- Payment collection
- Diagnostic procedures
- Valid state driver's license
- Indirect patient care
- Conflict resolution
- Companionship and emotional support
- Laboratory maintenance
- Medical equipment operation
- Family education
- Lab equipment operation
- Medical transcription
- Specimen labeling
- Insurance authorizations
Certification
TB certification, Phlebotomy Certification, DOT breath alcohol and drug screen certification, BLS
Timeline
Medical Assistant
Franciscan Health Expresscare / Working Well
07.2023 - Current
Phlebotomist
Franciscan Health Delphi IOP Alverno
05.2022 - 07.2023
Specimen accessioner, Site champion (Lead)
Gravity Diagnostics
11.2021 - 03.2022
Server
Iron Skillet
07.2021 - 11.2021
Warehouse Worker
Advance Auto Parts
05.2021 - 07.2021
Warehouse Worker
Donaldsons
11.2018 - 03.2019
Groundskeeper
Department of Natural Resources
06.2018 - 11.2018
Server
Travelcenters of America
09.2017 - 11.2020