Ariane Tokouat

-Answering phone calls, emails and general inquiries.

- Scheduling appointments, tours, or meeting with staffs.

-Providing information about the care home' s services, admissions process, and police, maintaining accurate records and updating resident information.

-Responding to questions, concerns, and complaints, and directing issues to the appropriate staff member.

-Coordinating communication between residents, families, nurses, caregivers, and administrators.

- Handling billing inquiries or directing financial questions to the appropriate department

Following confidentiality and privacy regulations, including HIPAA in the United States.

• Assisted customers with inquiries and product information to enhance satisfaction.

• Assisted customers with product selection and inquiries.
• Maintained product displays to ensure a welcoming shopping environment.
• Processed transactions efficiently at the point of sale system.
• Provided merchandise information to enhance customer knowledge.
• Developed key customer relationships to increase sales.