Arianis Perez Morales
South Windsor,CT
Summary
Dependable and organized worker with experience in customer service, shift leadership, and office support. Brings strong communication skills, a willingness to learn, and a hands-on approach to helping customers and supporting a team.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
South Windsor, Connecticut
08.2024 - Current
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new employees on customer service and food preparation standards.
- Handled customer complaints effectively to enhance satisfaction.
- Organized work environment by effectively delegating tasks to team members.
- Maintained cleanliness and safety standards in the store.
- Checked orders for quality and completeness.
- Oversaw cleaning of dining areas, restrooms, kitchen equipment, and floors to ensure a safe and sanitary environment.
Secretary
Force One Restoration
South Windsor, Connecticut
07.2023 - 08.2023
- Managed incoming calls, ensuring timely connection to appropriate staff members for efficient communication.
- Scheduled appointments and maintained calendars for team members to optimize meeting coordination.
- Prepared and organized documents for meetings and presentations.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Responded to incoming phone calls to assist clients and address their inquiries., responded to inquiries and transferred calls.
- Supported data entry tasks for client records and project management systems.
- Processed and tracked invoices for timely payments from vendors and clients, ensuring accurate financial records.
Education
High School Diploma -
South Windsor High School
South Windsor06-2026
Skills
- Operational efficiency
- Service quality control
- Inventory management
- Operational efficiency
- Team leadership
- Time management
- Customer service
- Compliance management
- Operational efficiency
Certification
- ServSafe, Issued June 2026
Timeline
Shift Leader
Dunkin' Donuts
08.2024 - Current
Secretary
Force One Restoration
07.2023 - 08.2023
High School Diploma -
South Windsor High School