ARIANN MANNY
Honolulu
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Fun Factory Kahala
11.2021 - Current
- Managed the store while manager was unavailable. I created weekly schedules for our employees and handled armor security cash collections twice a week.
- I did the weekly candy and merchandise orders. I also handled the restock and shipments of merchandise every Tuesday. Every monthly inventory count and reports was handled by me.
Lead CSR
Jungle Fun Islands
07.2017 - 03.2020
- Provided the best customer service to patrons that wanted to enjoy the jungle themed arcade. Sold game cards and scanned out prizes for children who won tickets from the arcade games.
- Restocked prize shelves and display cases while keeping prices organized and visible.
- I was in charge of ordering merchandise and shipments twice every week. Closets for merchandise and products were kept organized and clean. Claw and prize machines were always restocked and color coded.
Fragrance Sales Associate
Macys Ala Moana
11.2015 - 03.2018
- General customer service knowledge, assisting customers to find their desired product between fragrance and make up brands
- Providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register.
- Giving customers the best discounted prices during sales and the best customer service.
YMCA Kaimuki
12.2015 - 06.2016
- Developing age appropriate educational activities and lessons designed to teach youth new skills while helping youth find their passions and interests.
- Maintain positive relationships with students, families and school. Create opportunities for youth to experience opportunities to learn how to form close, durable human relationships with peers that support and reinforce healthy behaviors.
- Be a role model for youth. Guide them towards behaviors that help them to thrive, and away from those that are risky.
Education
High School Diploma -
Kaimuki High School
Honolulu, HI05-2013
Skills
- Customer Service
- Administrative Assistance
- Data Entry
- Cash Handling
- Multitasking
- Time Management
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Fun Factory Kahala
11.2021 - Current
Lead CSR
Jungle Fun Islands
07.2017 - 03.2020
YMCA Kaimuki
12.2015 - 06.2016
Fragrance Sales Associate
Macys Ala Moana
11.2015 - 03.2018
High School Diploma -
Kaimuki High School