Arianna Aguilar
Alvin
Summary
Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.
Overview
5
5
years of professional experience
Work History
Retail Personal Banker
Woodforest National Bank
03.2023 - Current
- Managed risk exposure by closely monitoring account activity and taking appropriate action when necessary, safeguarding both clients'' and bank''s interests.
- Conducted regular audits to ensure compliance with bank policies and regulatory requirements, maintaining a low error rate throughout tenure.
- Increased new account acquisitions through effective cross-selling of bank products and services.
- Assisted in the development of marketing campaigns for retail banking products, resulting in increased product awareness and adoption rates.
- Contributed to the development of staff training materials that improved overall branch performance metrics and employee engagement levels.
- Provided exceptional customer service by resolving complex issues quickly, earning multiple commendations from satisfied clients.
Fuel Clerk
Krogers Grocery Store
06.2019 - 02.2021
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
- Assisted customers with fuel pump usage, ensuring a positive experience.
- Contributed to a safe working environment by adhering to strict safety regulations and guidelines in handling hazardous materials.
- Provided exceptional service through quick problem resolution, resulting in satisfied returning customers.
Education
High School Diploma -
Alvin High School
Alvin, TX05.2022
Skills
- Goal-Oriented
- Financial product knowledge
- Credit analysis
- Loan Processing
- Positive Attitude
- Customer Service
- Customer Satisfaction
- Cash Handling
- Professional Appearance
- Account Maintenance
- Teller Support
- Sales strategy
Languages
Spanish
Professional Working
Timeline
Retail Personal Banker
Woodforest National Bank
03.2023 - Current
Fuel Clerk
Krogers Grocery Store
06.2019 - 02.2021
High School Diploma -
Alvin High School