Arianna Connors
Palm Beach Gardens,FL
Overview
6
6
years of professional experience
Work History
Spa Receptionist
Lost Tree Club
North Palm Beach, FL
10.2025 - Current
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Managed appointment scheduling using spa management software.
- Provided information on services and products, enhancing client experience.
- Maintained cleanliness and organization of reception area and waiting room.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Handled payments and processed credit card transactions.
- Communicated with spa team members if clients canceled or changed appointment times.
- Facilitated seamless check-in and check-out processes, optimizing the overall guest experience.
- Managed high call volume, ensuring smooth communication between clients and spa staff.
- Updated customer records and maintained accurate client information.
Front Desk Staff Member
Iron City Boulders
Pittsburgh, PA
12.2023 - 09.2025
- Assisted in inventory management of supplies and equipment, ensuring availability for daily operations.
- Trained new staff on front desk procedures and customer service best practices, enhancing team performance.
- Increased customer loyalty by addressing concerns promptly and professionally.
- Improved member retention by consistently following up on expired memberships and offering renewal incentives.
- Routine checks to ensure guests are practicing safe climbing habits on gym floor and handled any accidents or incidents that occurred.
- Addressed any wall maintenance of safety concerns customers may have.
- Managed member check-ins and registrations to ensure smooth daily operations.
- Assisted in scheduling fitness classes and personal training sessions for clients.
- Processed membership payments and transactions accurately using point-of-sale systems.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Maintained guest waivers, ensuring everyone who came into the gym had a valid and up to date waiver.
Ice Cream Server
Bruster's Real Ice Cream
New Stanton, PA
05.2021 - 03.2023
- Collaborated with team members to manage peak service times, ensuring timely order fulfillment.
- Developed knowledge of product ingredients to address customer inquiries regarding allergies and preferences.
- Implemented inventory tracking procedures to minimize waste and optimize stock levels of ice cream supplies.
- Operated point-of-sale system accurately for order processing and cash handling transactions.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Processed sales transactions for cash, debit, and credit purchases.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Dance Teacher
Sandra Lynns School of Dance
Greensburg, PA
08.2020 - 06.2022
- Developed engaging lesson plans tailored to diverse student skill levels.
- Fostered a positive classroom environment that encouraged artistic expression and creativity.
- Implemented new dance techniques and choreography to enhance student performance.
- Collaborated with parents to address student needs and promote dance education benefits.
- Planned routines for recitals and performances.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Implemented injury-prevention techniques into daily warm-ups and stretches to promote healthy dancing habits among students.
Education
Entrepreneurship - Business
Allegheny County Community College
Monroeville, PA12-2024
Skills
- Appointment scheduling
- Strong organization
- Telephone support
- Front desk management
- Problem-solving
- Payment processing
- Call answering and routing
- Problem-solving abilities
- Multitasking
Timeline
Spa Receptionist
Lost Tree Club
10.2025 - Current
Front Desk Staff Member
Iron City Boulders
12.2023 - 09.2025
Ice Cream Server
Bruster's Real Ice Cream
05.2021 - 03.2023
Dance Teacher
Sandra Lynns School of Dance
08.2020 - 06.2022
Entrepreneurship - Business
Allegheny County Community College