Arianna Diaz

• Provided exceptional customer service in fast-paced dining environment.
• Took and accurately recorded food and drink orders from customers.
• Delivered food and beverages promptly to tables, ensuring satisfaction.
• Processed payments and managed cash register transactions accurately.
• Performed opening and closing duties such as counting money in register drawers or restocking supplies.
• Informed customers of daily specials and menu changes.

• Operated multi-line phone systems to receive emergency calls from the public.
• Dispatched emergency services based on call information and priorities.
• Maintained accurate logs of all incoming calls and dispatched units.
• Coordinated communications between responders and other agencies during incidents.
• Assisted callers by providing instructions for medical emergencies and safety protocols.
• Managed stressful situations with calmness while prioritizing multiple tasks effectively.
• Used radio, telephone and computer system to update first responders with new information.

• Maintained visual merchandising standards to enhance store presentation.
• Operated point-of-sale system for processing transactions and handling returns.
• Stocked shelves and organized merchandise to ensure product availability.
• Trained new staff on customer service protocols and store operations.
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
• Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
• Managed cash register operations using POS system and processed sales and returns.

• Family owned Pizzeria Restaurant

• Ensured compliance with health and safety regulations in all dining and kitchen areas.
• Managed multiple tables simultaneously while maintaining high standards of customer service.