Arianna Dixon
Port Saint Lucie,FL
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Laderach
Palm Beach Gardens, FL
11.2022 - 01.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Fort Pierce Central
Port Saint Lucie, FLAssociate of Science - Health Sciences
Palm Beach State College
Lake Worth, FL05-2028
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Active listening
- Critical thinking
- Problem resolution
- Computer proficiency
- Microsoft Excel
- Professional telephone demeanor
- Follow-up skills
- Microsoft PowerPoint
- Dispute resolution
- Customer education
Timeline
Customer Service Cashier
Laderach
11.2022 - 01.2025
High School Diploma -
Fort Pierce Central
Associate of Science - Health Sciences
Palm Beach State College