Summary
Overview
Work History
Education
Skills
Timeline
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Arianna Edmond

Humble,TX

Summary

Dynamic professional with a client-centered approach and proven problem-solving abilities, leveraging experience as an Assistant Manager at Dollar Tree Stores. Skilled in addiction assessment and relapse prevention, I excel in fostering positive relationships and enhancing customer satisfaction through exceptional service, contributing to repeat business and a collaborative team environment.

Offering compassionate and supportive demeanor, well-suited for assisting individuals in need. Brings understanding of addiction psychology and counseling techniques, combined with effective communication skills. Ready to use and develop counseling and listening skills in [Desired Position] role.

Personable and empathetic, with commitment to supporting individuals in their recovery journey. Knowledge of addiction counseling principles and techniques, coupled with strong communication skills. Dedicated to making positive impact by fostering supportive and understanding environment for clients.

Overview

6
6
years of professional experience

Work History

Cashier

OTG
02.2022 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Assistant Manager

Dollar Tree Stores
06.2021 - 04.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Generated repeat business through exceptional customer service.

LCDC Intern

Lyncher State Jail
06.2020 - 11.2020
  • Responsible for providing well-being for patients. These responsibilities include actively assisting the patients daily living.
  • Observing and reporting the behaviors of patients, informing supervisors about any changes or concerns.
  • Helped patients with therapeutic and recreational activities to promote well-being and recovery.
  • Involved with crisis intervention by assisting and deescalating patients during emergency situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.

Tech

Pam Lychner State Jail
08.2019 - 06.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Healthcare professional who provides patient care for individuals who have mental or behavioral health conditions while under supervision of other mental health professionals who focus on insuring the safety, well-being and comfort of other patients.
  • Responsible for providing well-being for patients. These responsibilities include actively assisting the patients daily living.
  • Observing and reporting the behaviors of patients, informing supervisors about any changes or concerns.
  • Helped patients with therapeutic and recreational activities to promote well-being and recovery.
  • Involved with crisis intervention by assisting and deescalating patients during emergency situations.


LCDC Intern

Santa Maria Hostel
06.2019 - 08.2019
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Intern job providing substance abuse counseling under a qualified LCDC.
  • Intakes and assessments; conducting a initial reading on a clients substance abuse, daily needs, and mental health evaluations; Created individual treatment plans that outlined goals, strategies and interventions.
  • Organized individual and group counseling addressing substance abuse and related concerns with clients.
  • Case management and coordinating services for clients with resource and monitoring progress.
  • Maintaining accurate and thorough records of client interactions, assessments, and treatment plans
  • Provided information about the client and the client's family members about substance abuse, addiction, and recovery.
  • Responding to client's crisis and providing immediate support and intervention in addition to:
  • Facilitating groups, and research
  • LCDC Practicum Santa Maria


Education

Bachelor of Science - Sociology/Counseling

Sam Houston State University
Huntsville, TX
06-2019

Skills

  • Client-centered approach
  • Addiction assessment
  • Medication-assisted treatment
  • Professional boundaries
  • Relapse prevention
  • Community resources
  • Individual counseling
  • Patient confidentiality
  • Problem-solving abilities
  • Multitasking
  • Multicultural competence
  • Confidentiality adherence

Timeline

Cashier

OTG
02.2022 - 02.2025

Assistant Manager

Dollar Tree Stores
06.2021 - 04.2022

LCDC Intern

Lyncher State Jail
06.2020 - 11.2020

Tech

Pam Lychner State Jail
08.2019 - 06.2020

LCDC Intern

Santa Maria Hostel
06.2019 - 08.2019

Bachelor of Science - Sociology/Counseling

Sam Houston State University

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Arianna Edmond