Arianna Florin
Lead Barista
Mazeppa,MN
Summary
Hardworking Lead Barista gifted at reviewing team tasks to assure quality. Engaging and personable employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Dedicated to providing excellent customer service and a positive work culture.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Barista
Berry Blendz
03.2022 - Current
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Adapted quickly to changes in protocols or recipes based on feedback from management or customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Beauty Advisor
Sephora
08.2021 - 03.2022
- Provided exceptional customer experience by addressing concerns promptly, resolving issues professionally, and offering suitable alternatives when needed.
- Guided customers towards appropriate products based on their specific skin type, tone, and preferences.
- Contributed to sales growth with effective upselling techniques and recommending complementary products.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Waitress/Hostess Trainer
Sapori Di Sicilia
01.2021 - 08.2021
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Trained new waiters/hosts.
Beauty Advisor
Sally's Beauty Supply
08.2020 - 10.2020
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree - Political Science
Winona State University
Winona, MN 05.2001 -
High School Diploma -
Houston High School
Houston, MN 05.2001 -
Skills
- Flexible Schedule
- Industry Expertise
- Excellent Communication
- Problem-solving abilities
- Interpersonal Skills
- Team Leadership
Certification
AHA Heart Saver/First Aid
Timeline
Lead Barista
Berry Blendz
03.2022 - Current
AHA Heart Saver/First Aid
03-2022
Beauty Advisor
Sephora
08.2021 - 03.2022
Waitress/Hostess Trainer
Sapori Di Sicilia
01.2021 - 08.2021
Beauty Advisor
Sally's Beauty Supply
08.2020 - 10.2020
No Degree - Political Science
Winona State University
05.2001 -
High School Diploma -
Houston High School
05.2001 -
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