Arianna Goncalves
Windermere
Summary
Dynamic professional with four years in hospitality and customer service, specializing in food and beverage operations. Expertise in communication, problem-solving, and multitasking within busy settings. Acclaimed for enhancing guest satisfaction, mentoring new employees, and ensuring service quality. Fluent in English and Spanish, dedicated to collaborative success and operational excellence.
Overview
4
4
years of professional experience
Work History
Server
Ford’s Garage
03.2024 - 04.2025
- Took and served orders with precision in a busy restaurant setting.
- Maintained clean and organized work areas.
- Recommended food and drink based on guest preferences.
Attractions Cast Member
Walt Disney World - EPCOT
07.2023 - Current
- Operated attractions safely while delivering a magical guest experience.
- Addressed guest questions and ensured satisfaction.
- Completed operational checklists and maintained service excellence.
Server
New York Beer Project
11.2022 - 11.2023
- Processed orders and payments using POS systems.
- Promoted menu specials to enhance guest experience and increase sales.
- Greeted and assisted guests promptly with detailed service.
Server
Piesanos Stone Fired Pizza
07.2021 - 10.2022
- Delivered professional table service in a high-volume dining setting.
- Provided expert menu knowledge and customer recommendations.
- Maintained guest satisfaction through efficient and friendly service.
Education
Associate of Arts -
Valencia College
Orlando, FL12-2025
High School Diploma -
Windermere High School
Windermere, FL01.2022
Skills
- Exceptional customer service
- Cash handling
- Foreign language proficiency
- Guest engagement
- Empathy and patience
- Flexibility and adaptability
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Server
Ford’s Garage
03.2024 - 04.2025
Attractions Cast Member
Walt Disney World - EPCOT
07.2023 - Current
Server
New York Beer Project
11.2022 - 11.2023
Server
Piesanos Stone Fired Pizza
07.2021 - 10.2022
Associate of Arts -
Valencia College
High School Diploma -
Windermere High School
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