Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arianna Hernandez

Brooklyn,New York

Summary

Administrative professional with experience in surgical scheduling, front desk operations, and patient communication. Skilled in coordinating appointments, verifying documentation, and providing high-quality customer service in fast-paced environments. Bilingual in English and Spanish with strong organizational and communication skills.

Overview

4
4
years of professional experience

Work History

Scheduling Coordinator

Medex Diagnostic and Treatment Center
Forest Hills, NY
05.2025 - 09.2025
  • Scheduled surgical procedures and coordinated provider calendars and operating room availability
  • Communicated with patients regarding surgery dates, pre-op instructions, and documentation
  • Verified insurance authorizations and maintained accurate records in electronic medical systems

Front Desk Manager

Condor Hotel By LuxUrban
Brooklyn, NY
09.2022 - 04.2025
  • Oversaw daily front desk operations and guest services
  • Managed reservations, staff coordination, and guest issue resolution

Customer Service Representative

Nyc 311
Brooklyn, NY
05.2022 - 08.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Demonstrated excellent communication skills in resolving product and consumer complaints

Front Desk Receptionist

Private Residence
Brooklyn, NY
12.2021 - 04.2022
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process

Counselor

PS 38 Dodge YMCA
Brooklyn, NY
10.2021 - 03.2022
  • Led planned group activities following prepared curriculum and program materials
  • Planned, coordinated and conducted activities for program participants

Education

Associate of Arts - Criminal Justice

Borough of Manhattan Community College of The City University of New York
New York, NY

Skills

  • Bilingual Communication (English & Spanish)
  • Customer Service & Patient Relations
  • Time Management & Organization
  • Scheduling & Calendar Coordination

Timeline

Scheduling Coordinator

Medex Diagnostic and Treatment Center
05.2025 - 09.2025

Front Desk Manager

Condor Hotel By LuxUrban
09.2022 - 04.2025

Customer Service Representative

Nyc 311
05.2022 - 08.2022

Front Desk Receptionist

Private Residence
12.2021 - 04.2022

Counselor

PS 38 Dodge YMCA
10.2021 - 03.2022

Associate of Arts - Criminal Justice

Borough of Manhattan Community College of The City University of New York
Arianna Hernandez