Arianna Mendoza
Naples,FL
Summary
Experienced customer service professional with many years of experience working with businesses. Exceptional sales leader well-versed in responding to requests with friendly and knowledgeable support.
Overview
7
7
years of professional experience
Work History
Store Associate
Publix Grocery
Naples, FL
11.2022 - 01.2024
- Cashier
- Dairy
- Stocker
- Prices
- Receiving
- Demonstrated excellent customer service skills at all times.
- Performed daily opening and closing procedures for store operation.
Cashier
windixie
Naples, FL
09.2021 - 11.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
Hotel Supervisor
Marco Beach Ocean Resort
Naples, FL
08.2019 - 05.2021
- Directed and supervised team of 15 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Housekeeper
Edgewater Beach Hotel
Naples, FL
01.2017 - 07.2019
- Sanitized all areas of the hotel lobby and public restrooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Deep cleaning in the room
Education
High School Diploma -
Joanot Martorell
Valencia, Spain06-2010
Skills
- Customer Service
- Return processing
- Product display
- Payment Processing
- Shipment Processing
- Product support
- Inventory Control
- Team Collaboration
- POS Systems
- Cash Handling
- Adaptability and Flexibility
- Problem-solving aptitude
- Reliability
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Store Associate
Publix Grocery
11.2022 - 01.2024
Cashier
windixie
09.2021 - 11.2022
Hotel Supervisor
Marco Beach Ocean Resort
08.2019 - 05.2021
Housekeeper
Edgewater Beach Hotel
01.2017 - 07.2019
High School Diploma -
Joanot Martorell