Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Arianna Ojeda

Arianna Ojeda

McClure,OH

Summary

Dynamic retail professional with proven success at Walmart, excelling in customer engagement and sales floor support. Recognized for enhancing store appearance and boosting customer loyalty through personalized service. Skilled in stock replenishment and safety procedures, consistently delivering accurate transactions while fostering a welcoming atmosphere for diverse clientele.

Overview

2025
2025
years of professional experience

Work History

Hardlines Team Member

Walmart
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Developed proficiency in operating point-of-sale systems, ensuring accurate transactions while minimizing wait times for customers at checkout stations.
  • Assisted in maintaining a well-organized sales floor, resulting in a visually appealing shopping environment for customers.
  • Promoted a welcoming atmosphere for diverse clientele through respectful communication and cultural sensitivity when assisting shoppers from various backgrounds.
  • Improved store safety by promptly addressing potential hazards and maintaining clean work areas.
  • Supported storewide initiatives to reduce waste and increase sustainability efforts, such as recycling programs and energy-saving measures within the Hardlines department.
  • Increased efficiency by assisting with inventory management tasks such as receiving shipments, organizing stockrooms, and replenishing merchandise on the sales floor.
  • Built strong relationships with customers, fostering loyalty through exceptional service and personalized recommendations based on their needs or preferences.
  • Handled customer inquiries and complaints professionally, ensuring timely resolutions and positive outcomes.
  • Streamlined restocking processes by collaborating with fellow team members to quickly identify high-priority items needing replenishment on the sales floor.
  • Conducted price checks for customers as needed, demonstrating thorough knowledge of current promotions, discounts, sale events, or clearance offers available throughout the Hardlines section of the store.
  • Aided other departments during peak times or staffing shortages, demonstrating adaptability and teamwork skills within the retail setting.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Front End Associate

Walmart
09.2022 - 10.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Restocked and organized merchandise in front lanes.
  • Facilitated cash, check and credit transactions on cash register with 99% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Collaborated with restocking team to ensure high-demand products were always available.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Boosted customer loyalty, remembering regular customers' names and preferences.

Education

Napoleon Jr/sr High School
Napoleon, OH
05.2024

Skills

  • Sales floor support
  • Customer engagement
  • Shelf organization
  • Safety procedures
  • Stock replenishment
  • Merchandise display
  • Price tagging

Accomplishments

  • Received band awards in 2023-24
  • Helped peers/younger students practice instruments
  • Managed a job and school

Timeline

Front End Associate

Walmart
09.2022 - 10.2024

Hardlines Team Member

Walmart

Napoleon Jr/sr High School

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Arianna Ojeda