Arianna Perez
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Key Carrier Department Supervisor
Dick Sporting Goods
San Antonio, TX
11.2023 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Supervisor of Distribution Operations
Ser Enterprise Inc.
San Antonio, TX
01.2022 - 10.2023
- Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
- Increased client retention by providing superior customer service.
- Drove revenue through effective sales strategy while evaluating and correcting profit loss areas .
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Organized records of vehicles, schedules and completed orders.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Dock Worker
Ser Enterprise Inc.
San Antonio, TX
06.2019 - 12.2021
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Followed verbal and written instructions to properly move and ship products.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Guest Arrival
SeaWorld
San Antonio, TX
03.2018 - 06.2018
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Collaborated with team members to handle guest requirements.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
South San Antonio High School
San Antonio, TX 08.2018 - 06.2022
Associate of Science - Mechanical Engineering
San Antonio College
San Antonio, TX 08.2022 - Current
Skills
Inventory monitoring
Team Building
Cash Handling
Distribution center management
Clerical Support
Teambuilding
Dependable and Responsible
Training and mentoring
Timeline
Key Carrier Department Supervisor
Dick Sporting Goods
11.2023 - Current
Associate of Science - Mechanical Engineering
San Antonio College
08.2022 - Current
Supervisor of Distribution Operations
Ser Enterprise Inc.
01.2022 - 10.2023
Dock Worker
Ser Enterprise Inc.
06.2019 - 12.2021
High School Diploma -
South San Antonio High School
08.2018 - 06.2022
Guest Arrival
SeaWorld
03.2018 - 06.2018