Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Arianna Robinson

Bedford,TX

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Million Air Dallas
08.2024 - 07.2025
  • Delivered exceptional customer service to corporate, charter, and private aviation clients in a fast-paced, high-security environment
  • Coordinated aircraft arrivals and departures, ground transportation, fuel services, and passenger amenities
  • Greeted pilots, passengers, and crew with professionalism, ensuring a smooth and welcoming experience
  • Communicated with line service and operations teams to ensure timely handling of aircraft and client requests
  • Processed service requests, reservations, and invoices accurately using FBO-specific software (e.g., Avfuel, FBO One, TotalFBO)
  • Managed high-end amenities including catering orders, hotel accommodations, and concierge-level services
  • Built strong relationships with clients and vendors, contributing to repeat business and positive customer feedback


Barista

Starbucks
12.2022 - 08.2023
  • Maintained a clean and organized workspace
  • Prepared and customized handcrafted beverages and food items to Starbucks’ quality and safety standards
  • Collaborated with team members to achieve daily sales and customer satisfaction goals in a fast-paced setting
  • Handled point-of-sale transactions accurately, including cash handling and mobile orders

Cast Member

Cinépolis
12.2021 - 09.2022
  • Provided excellent customer service by assisting guests with ticket purchases, concessions, and seating
  • Operated point-of-sale systems for ticket and food sales, handling cash and credit transactions accurately
  • Maintained cleanliness and organization of lobby, auditoriums, and concession areas to ensure a pleasant guest experience
  • Monitored theater auditoriums during screenings to enforce safety and conduct policies
  • Prepared and served food and beverages quickly and hygienically in a high-traffic environment
  • Collaborated with team members to manage crowd flow and handle high-volume periods efficiently
  • Delivered prompt, friendly service while addressing guest inquiries, concerns, and feedback

Team Member

Wood and Grain bistro
06.2022 - 07.2022
  • Maintained a thorough knowledge of menu offerings, including daily specials and allergy-related concerns
  • Ensured guest satisfaction by anticipating needs, responding quickly to requests, and resolving issues professionally
  • Collaborated with kitchen and bar staff to ensure timely and accurate order delivery
  • Handled payments, processed transactions, and balanced cash drawers accurately at the end of shifts
  • Maintained cleanliness and organization of dining and hosting areas in compliance with health and safety standards

Party Host

Main Event Entertainment
05.2021 - 08.2021
  • Coordinated and executed birthday parties, group events, and celebrations, ensuring a fun and memorable experience for all guests
  • Greeted and guided groups through scheduled activities including games, bowling, laser tag, and dining experiences
  • Managed event timelines and communicated effectively with guests, parents, and team members to ensure smooth flow
  • Delivered exceptional customer service by anticipating guest needs, resolving issues quickly, and engaging with enthusiasm
  • Set up and cleaned party areas before and after events, maintaining cleanliness, safety, and brand standards
  • Collaborated with kitchen and service staff to ensure timely food and beverage delivery during events


Education

High school -

Trinity High School
Euless, TX

Skills

  • Communication skills
  • Empathic
  • Patience
  • Serving
  • Cashiering
  • Aviation
  • Customer service
  • Teamwork

Affiliations

  • Women in Aviation
  • June 2022 to Present
  • The Women in Aviation Group is a dynamic community dedicated to empowering, supporting, and advancing women in all sectors of the aviation industry. Our mission is to inspire and connect women—whether pilots, engineers, air traffic controllers, technicians, administrators, or students—by providing networking opportunities, mentorship, professional development, and advocacy.

Certification

Private Pilot License

Languages

French - Intermediate

Timeline

Customer Service Representative

Million Air Dallas
08.2024 - 07.2025

Barista

Starbucks
12.2022 - 08.2023

Team Member

Wood and Grain bistro
06.2022 - 07.2022

Cast Member

Cinépolis
12.2021 - 09.2022

Party Host

Main Event Entertainment
05.2021 - 08.2021

High school -

Trinity High School

Similar Profiles

CREATE PROFILE