Arianna Rosier
Las Vegas,NV
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with adaptability and strong focus on collaborative success.
Overview
4
4
years of professional experience
Work History
Hostess
Shang Artisan Noodle
12.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Input orders accurately into POS terminal, split bills and accepted payments.
Sales Associate
H&M Hennes & Mauritz
03.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Kohls
09.2021 - 01.2022
- Processed merchandise returns, exchanges, and ensured merchandise were appropriately stocked.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
Hostess
Master Kim's Korean BBQ
12.2020 - 03.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions or inquiries
Education
Associates Degree - Business
College of Southern Nevada
Las Vegas, NV12-2025
High School Diploma -
Desert Oasis High School
Las Vegas, NV06-2018
Skills
- Interactive communication skills
- Hospitality service expertise
- Multitasking
- Organization & prioritization
Timeline
Hostess
Shang Artisan Noodle
12.2023 - Current
Sales Associate
H&M Hennes & Mauritz
03.2022 - 11.2022
Customer Service Representative
Kohls
09.2021 - 01.2022
Hostess
Master Kim's Korean BBQ
12.2020 - 03.2021
Associates Degree - Business
College of Southern Nevada
High School Diploma -
Desert Oasis High School
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