Arianna Rusin
Clayton,NC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Sheetz
09.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
Team Member
Sheetz 703
04.2022 - 09.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Receptionist
Animal Emergency Hospital And Urgent Care
08.2021 - 01.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Veterinary Technician
AMC Of Garner
09.2020 - 08.2021
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Veterinary Assistant
Banfield
03.2020 - 10.2020
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
Education
High School Diploma -
Clayton High School
Clayton, NC05.2019
Skills
- Staff Management
- Inventory Control
- Business Development
- Processes and Procedures
- Goal-Oriented
- Training and Mentoring
Certification
- Food Safety Certification, Sheetz
Timeline
Supervisor
Sheetz
09.2022 - Current
Team Member
Sheetz 703
04.2022 - 09.2022
Receptionist
Animal Emergency Hospital And Urgent Care
08.2021 - 01.2022
Veterinary Technician
AMC Of Garner
09.2020 - 08.2021
Veterinary Assistant
Banfield
03.2020 - 10.2020
High School Diploma -
Clayton High School