Customer service expert with a proven track record in enhancing client satisfaction through effective communication and problem-solving skills. Consistently recognized for reliability and punctuality in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Receptionist
Gonzales Woodwork
Grants
01.2025 - Current
Greeted and assisted customers with inquiries and service requests.
Managed incoming calls, directing them to appropriate staff members.
Scheduled appointments and maintained the reception area's organization.
Processed incoming and outgoing mail and packages efficiently.
Provided administrative support by filing documents and managing records.
Server
Denny's
Grants
11.2024 - 03.2025
Provided friendly and efficient service to guests in a fast-paced environment.
Took customer orders accurately and processed them through the point-of-sale system.
Maintained cleanliness and organization of dining area and service stations.
Prepared beverage orders, including coffee, tea, and soft drinks for guests.
Provided excellent customer service to ensure satisfaction.
Cashier
Kiva Cafe
Milan
01.2024 - 10.2024
Maintained accurate cash drawer and balanced end-of-shift reports.
Maintained cleanliness and organization of the cashier area and dining space.
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers and answered any questions they had about the store's products and services.
Handled customer inquiries and resolved issues promptly and professionally.