Dynamic professional with a strong background in customer service and order fulfillment. Proven ability to streamline processes and enhance customer satisfaction through effective problem-solving and team collaboration.
Work History
Digital Shopper
1 Year 4 Months
Walmart | 04.2025 - 08.2026
Executed online order fulfillment processes to ensure timely delivery and customer satisfaction.
Collaborated with team members to streamline order processing workflows, reducing delays in fulfillment activities.
Trained new staff on digital tools and best practices for effective online shopping support.
Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
Tracked substitutions and informed customers of changes.